Contact us

Current Plan Sponsor

If you are a current Plan Sponsor and have questions regarding logging in, please see one of the following numbers to assist you. If you have any other question about your plan, please contact your service team directly. To find your service team contact information, login and from the menu select Plan and contacts on the Plan Service Center site.

Corporate 401(k) plans < $50 million in assets
(877) 694-4015

Corporate 401(k) plans > $50 million in assets
(855) 739-7154

Government, healthcare, education, or faith plans
(800) 695-4952

Advisors, Brokers, Consultants and Prospective Plan Sponsors Only

Please note the following contacts are unable to assist participants.

Large Markets – Over $50 million in assets
(800) 719-9914
Retirement_plans@empower-retirement.com^*

Core Markets - $0 - $50 million in assets
(877) 630-4015
401kInternalSales@gwrs.com^*

Government Market
(855) 468-4141 (855-GOV-4141)
govtmarket-sales@greatwest.com^*

Prospective Institutional Plan Providers Only
www.empowerinstitutional.com/contact-us.shtml

Participant Access
The Participant website is available at
www.empower-retirement.com/participant

^* Please do not put any confidential, plan or personal information in an email request.